Privacy Policy

Last Updated: August 2, 2026

This Privacy Policy describes how Hushvella and its legal operator, STOREVIA LIMITED, collect, use, disclose, retain, and otherwise process personal information when you:

• Visit or interact with hushvella.com

• Purchase or consider purchasing a product

• Create or use a customer account

• Subscribe to marketing communications

• Submit a review or other content

• Contact customer support

• Otherwise interact with Hushvella

Hushvella is powered by Shopify, which provides the ecommerce technology used to operate our online store.

For purposes of this Privacy Policy, “Hushvella,” “we,” “us,” and “our” refer to STOREVIA LIMITED, as applicable.

This Privacy Policy should be read together with our Terms of Service, Shipping and Delivery Policy, Return and Refund Policy, Your Privacy Choices page, and any other applicable notices.

If this Privacy Policy conflicts with our Terms of Service concerning the collection, use, disclosure, or other processing of personal information, this Privacy Policy will control for that subject.

1. Business and Privacy Contact Information

Store Name: Hushvella

Website: hushvella.com

Legal Business Name: STOREVIA LIMITED

Customer Support and Privacy Email:
anjrajorly@gmail.com

Customer Support Phone:
+1 (936) 260-5549

Legal and Administrative Address:

STOREVIA LIMITED
Unit 809, 8/F Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

The address above is provided for legal, administrative, and privacy-related correspondence.

It is not a product return address, warehouse, fulfillment center, or walk-in customer service location unless Hushvella expressly confirms otherwise in writing.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information processed through Hushvella’s online store and related customer interactions.

It does not necessarily apply to:

• Independent third-party websites

• Third-party services that operate under their own privacy policies

• Information processed entirely by another merchant

• Employment or contractor information

• Anonymous or properly de-identified information that cannot reasonably be associated with an individual

When you follow a link to a third-party website or use a separately operated third-party service, review that party’s privacy policy before submitting information.

3. Meaning of Personal Information

“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual or household.

Depending on applicable law, similar terms may include:

• Personal data

• Personally identifiable information

• Consumer information

• Customer data

Personal information generally does not include information that has been lawfully aggregated, anonymized, or de-identified so that it cannot reasonably identify or be linked to a person.

4. Personal Information We May Collect

The categories of personal information we collect depend on how you interact with Hushvella, the features you use, the products you purchase, your location, and the technologies enabled on our store.

A. Contact Information

We may collect:

• Full name

• Email address

• Telephone number

• Billing address

• Shipping address

• Country, state, city, and postal code

• Recipient information

• Delivery instructions

B. Account Information

If customer accounts are available, we may collect:

• Account name

• Login credentials

• Account identifier

• Saved addresses

• Preferences

• Wish lists

• Account settings

• Account activity

Passwords and authentication information may be processed through Shopify or another account service provider.

C. Order and Transaction Information

We may collect:

• Products viewed or purchased

• Cart contents

• Wish-list activity

• Order number

• Purchase date

• Product variants

• Order value

• Discounts and promotional codes

• Shipping method

• Delivery status

• Returns

• Refunds

• Exchanges

• Cancellations

• Customer service history

• Previous transaction information

D. Payment and Billing Information

Payment information may include:

• Payment method

• Billing address

• Payment status

• Transaction identifier

• Authorization or confirmation information

• Partial payment-card details

• Refund information

• Fraud-screening results

Complete payment card information is generally collected and processed by Shopify, a payment gateway, or another authorized payment processor rather than being directly stored by Hushvella.

Payment providers process information according to their own terms and privacy notices.

E. Customer Communications

When you contact us, we may collect:

• The contents of your email or message

• Voicemail information

• Order number

• Photographs or videos

• Product issue details

• Return or refund requests

• Delivery complaints

• Review inquiries

• Privacy requests

• Other information you voluntarily provide

Please do not send complete payment card numbers, account passwords, government identification numbers, medical records, or unnecessary sensitive information through ordinary email or voicemail.

F. Device and Technical Information

We and our technology providers may collect:

• IP address

• Device type

• Browser type

• Operating system

• Network information

• Device or cookie identifiers

• Language settings

• Time zone

• Screen information

• Referring website

• Website error information

• Security and fraud signals

G. Website Usage Information

We may collect information about how you interact with our website, including:

• Pages visited

• Products viewed

• Searches performed

• Links selected

• Time spent on pages

• Navigation path

• Cart activity

• Checkout activity

• Marketing interactions

• Session information

• Advertising interactions

• Date and time of access

H. Approximate Location Information

We may derive a general or approximate location from:

• IP address

• Shipping address

• Billing address

• Device or network information

We do not intend to collect precise geolocation unless a particular feature clearly requests it and applicable consent is obtained.

I. Marketing and Preference Information

We may collect:

• Email subscription status

• Communication preferences

• Advertising preferences

• Cookie preferences

• Products or categories of interest

• Responses to promotions

• Opt-out selections

• GPC or other supported privacy signals

J. Reviews and User-Generated Content

If you submit a review, photograph, video, comment, question, or other content, we may collect:

• Display name

• Review text

• Rating

• Images or video

• Product information

• Submission date

• Verification information

• Any information you voluntarily include

Reviews and other public submissions may be visible to other visitors.

Do not include sensitive personal information in public content.

K. Fraud and Security Information

We may collect or generate information used to identify suspicious or unlawful activity, including:

• Payment risk indicators

• Address inconsistencies

• Device and network signals

• Account activity

• Chargeback history

• Return or refund patterns

• Verification results

• Suspected fraud indicators

L. Inferences

Where permitted, we or our service providers may draw limited inferences from activity such as:

• Product interests

• Shopping preferences

• Likely product categories of interest

• Advertising preferences

We do not intend to use product browsing or purchase information to diagnose or infer a specific medical condition.

5. Information We Do Not Intentionally Request

Hushvella does not ordinarily need customers to provide:

• Social Security numbers

• Passport numbers

• Driver’s license numbers

• Complete payment card numbers by email

• Account passwords

• Medical records

• Genetic information

• Biometric identifiers

• Precise health diagnoses

• Detailed treatment information

Please do not provide such information unless we specifically request it through an appropriate and secure process and the information is legally necessary.

6. Sources of Personal Information

We may collect personal information from the following sources.

Directly From You

This includes information you provide when you:

• Place an order

• Create an account

• Subscribe to communications

• Contact customer support

• Submit a review

• Request a return

• Exercise a privacy right

• Participate in a promotion

• Otherwise communicate with us

Automatically Through the Website

Information may be collected automatically through:

• Cookies

• Pixels

• Tags

• Local storage

• Analytics technologies

• Advertising technologies

• Server logs

• Fraud-prevention tools

• Similar technologies

From Shopify

Shopify may provide or make available information necessary to operate the store, process orders, provide ecommerce features, improve services, prevent fraud, or support advertising features selected by Hushvella.

From Payment Providers

Payment processors may provide:

• Payment confirmation

• Transaction status

• Fraud-screening information

• Refund status

• Limited payment details

From Fulfillment and Delivery Providers

Suppliers, warehouses, fulfillment providers, carriers, and logistics partners may provide:

• Shipping status

• Tracking events

• Delivery confirmation

• Address issues

• Return information

• Lost or damaged package information

From Advertising and Analytics Partners

Where enabled and permitted, advertising or analytics partners may provide:

• Campaign information

• Referral data

• Advertising interactions

• Audience information

• Website performance information

From Other Third Parties

We may receive information from:

• Fraud-prevention providers

• Customer support tools

• Review platforms

• Social media services

• Professional advisers

• Publicly available sources

• Authorized agents

• Other parties acting at your direction

7. How We Use Personal Information

We may use personal information for the following purposes.

A. Providing the Store and Fulfilling Orders

We use information to:

• Display and operate our website

• Process orders

• Process payments

• Confirm transactions

• Arrange fulfillment

• Ship and deliver products

• Provide tracking information

• Manage returns and refunds

• Handle exchanges and cancellations

• Maintain customer accounts

• Respond to order questions

B. Customer Support

We use information to:

• Identify an order

• Respond to questions

• Investigate product issues

• Address delivery problems

• Review refund requests

• Resolve complaints

• Maintain communication records

C. Personalizing and Improving the Store

We may use information to:

• Remember preferences

• Maintain cart functions

• Recommend related products

• Understand website usage

• Improve navigation

• Test website features

• Analyze store performance

• Improve product selection and customer service

D. Marketing and Advertising

Subject to applicable law and your choices, we may use information to:

• Send promotional emails

• Present Hushvella advertisements

• Measure campaign performance

• Understand advertising effectiveness

• Create advertising audiences

• Personalize advertising

• Remind customers about products or abandoned carts

• Promote related products

You can unsubscribe from promotional emails using the unsubscribe link provided in the message.

Unsubscribing from marketing does not prevent us from sending non-promotional communications concerning orders, refunds, security, or customer support.

E. Security and Fraud Prevention

We may use information to:

• Verify transactions

• Authenticate accounts

• Detect unauthorized payments

• Identify suspicious orders

• Prevent fraud

• Protect customers

• Protect Hushvella, Shopify, and service providers

• Investigate security incidents

• Enforce store policies

F. Legal and Regulatory Purposes

We may use information to:

• Comply with applicable law

• Respond to valid legal requests

• Maintain tax and accounting records

• Exercise or defend legal claims

• Investigate policy violations

• Respond to regulators or law enforcement

• Protect rights, safety, and property

• Handle product safety matters and recalls

G. Business Administration

We may use information for:

• Internal recordkeeping

• Financial reporting

• Auditing

• Business planning

• Vendor management

• Risk management

• Corporate transactions

• Dispute resolution

8. Legal Bases for Processing

Where applicable law requires a legal basis for processing, we may rely on one or more of the following:

Performance of a Contract

Processing may be necessary to:

• Accept and fulfill an order

• Process payment

• Deliver products

• Handle returns or refunds

• Provide requested customer service

Legitimate Interests

We may process information for legitimate business interests such as:

• Operating and improving the store

• Preventing fraud

• Maintaining security

• Understanding customer use

• Managing business records

• Protecting legal rights

We consider the effect of such processing on individual privacy rights where required.

Consent

We may rely on consent for activities such as:

• Certain marketing communications

• Optional cookies

• Certain advertising technologies

• Processing that legally requires express consent

• Collection of specific sensitive information

You may withdraw consent where applicable, although withdrawal will not affect processing lawfully completed before withdrawal.

Legal Obligations

We may process information to comply with:

• Tax requirements

• Accounting requirements

• Consumer protection laws

• Product safety laws

• Court orders

• Regulatory requests

• Other legal obligations

9. Cookies and Similar Technologies

Hushvella, Shopify, and approved third parties may use cookies and similar technologies to operate and improve the website.

These technologies may be used for:

• Shopping cart operation

• Checkout

• Account login

• Security

• Fraud prevention

• Saving preferences

• Analytics

• Website performance

• Advertising

• Measuring campaign effectiveness

• Remembering privacy selections

Necessary Technologies

Some technologies are necessary for core functions such as:

• Security

• Checkout

• Shopping carts

• Network management

• Account authentication

• Privacy preference storage

Disabling these technologies may prevent parts of the website from functioning properly.

Optional Technologies

Depending on your location and our settings, analytics, personalization, or advertising technologies may require consent or may be subject to an opt-out right.

Where required, Hushvella will provide a cookie banner, preference tool, or another appropriate control.

You may also control cookies through your browser settings. Browser controls may operate separately from Hushvella’s website privacy controls.

10. Targeted Advertising, Sale, and Sharing

Hushvella does not ordinarily sell personal information for money in the traditional sense.

However, certain disclosures involving advertising cookies, pixels, audience tools, social media services, or cross-site advertising may be legally defined as:

• A sale of personal information

• Sharing of personal information

• Sharing for cross-context behavioral advertising

• Processing for targeted advertising

Depending on the technologies enabled, the categories potentially involved may include:

• Identifiers

• Device identifiers

• Commercial or purchase information

• Internet or network activity

• Approximate location

• Advertising interactions

• Inferences about product interests

Recipients may include:

• Advertising platforms

• Social media platforms

• Marketing providers

• Analytics providers

• Shopify advertising services

The purpose may include:

• Displaying advertisements

• Creating audiences

• Measuring advertising performance

• Limiting repeated advertisements

• Personalizing marketing

Where applicable, you may opt out through the Your Privacy Choices page, supported website controls, or a recognized opt-out preference signal.

11. Global Privacy Control

Global Privacy Control, or GPC, is a browser-based preference signal that can communicate a request to opt out of certain sales or sharing of personal information.

Where legally required and technically detected, Hushvella will treat a qualifying GPC signal as an applicable opt-out request for the browser or device transmitting the signal.

A browser-level signal may not automatically apply to:

• Other browsers

• Other devices

• Private browsing sessions

• Information not associated with the affected browser

• An account that cannot reasonably be linked to the signal

Customers may need to enable GPC on each browser or device.

If a customer is logged into an account and applicable law requires broader treatment, we may apply the request to the associated account where technically feasible.

12. Do Not Track Signals

Some browsers provide a “Do Not Track” signal.

Because there is not a universally applied technical standard for all Do Not Track signals, Hushvella may not respond to every such signal.

We will process GPC or another legally recognized opt-out preference signal where required by applicable law.

13. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients for legitimate business purposes.

Shopify

Shopify hosts and powers our online store and may process personal information to:

• Provide ecommerce services

• Process checkout

• Operate accounts

• Improve Shopify services

• Prevent fraud

• Provide selected advertising or enhanced features

Shopify may act as a processor or service provider for Hushvella for some activities and may act independently for other Shopify-controlled services.

Shopify’s own processing is also governed by its applicable privacy notices.

Payment Processors

Payment processors may receive information needed to:

• Authorize payment

• Prevent fraud

• Process refunds

• Handle disputes

• Comply with financial and legal obligations

Suppliers, Warehouses, and Fulfillment Providers

These parties may receive information such as:

• Customer name

• Delivery address

• Telephone number

• Email address

• Ordered products

• Shipping instructions

They should use the information only as necessary to fulfill, ship, return, or support the applicable order, subject to their legal and contractual obligations.

Shipping Carriers and Logistics Providers

Carriers may receive information required to:

• Transport packages

• Contact recipients

• Provide tracking

• Complete customs processing

• Handle delivery problems

• Investigate lost or damaged shipments

Technology and Hosting Providers

We may use providers for:

• Cloud hosting

• Website performance

• Email delivery

• Customer support

• Database management

• Security

• Fraud detection

• Error monitoring

• Data storage

Analytics and Advertising Providers

Where enabled and permitted, these providers may receive information used to:

• Measure traffic

• Analyze website use

• Evaluate campaigns

• Create audiences

• Display targeted advertising

• Improve store performance

Professional Advisers

We may disclose information to:

• Lawyers

• Accountants

• Auditors

• Insurers

• Consultants

• Compliance advisers

Such disclosures are limited to information reasonably necessary for their services.

Government and Legal Authorities

We may disclose information when reasonably necessary to:

• Comply with applicable law

• Respond to a valid subpoena, court order, or legal process

• Protect customers or the public

• Investigate fraud

• Exercise or defend legal rights

• Address a product safety matter

Corporate Transactions

Information may be disclosed in connection with:

• Merger

• Acquisition

• Financing

• Reorganization

• Sale of assets

• Bankruptcy

• Transfer of the business

Where required, the recipient will be required to handle the information consistently with applicable privacy obligations.

At Your Direction

We may disclose information when you direct, request, or consent to the disclosure, such as when:

• You request shipment to another recipient

• You use a social media integration

• You authorize an agent

• You request communication with a carrier or payment provider

14. Relationship With Shopify

Hushvella uses Shopify to provide the Services.

Information submitted through Hushvella may be transmitted to Shopify and Shopify-related service providers in order to:

• Host the online store

• Operate checkout

• Process transactions

• Prevent fraud

• Provide customer accounts

• Provide analytics

• Support advertising features

• Improve Shopify services

Shopify may combine information about interactions with Hushvella with information from interactions with Shopify or other Shopify merchants when Shopify’s applicable services and settings permit such processing.

In some circumstances, Shopify independently determines how and why it processes personal information.

Requests concerning information controlled by Hushvella should be submitted to Hushvella.

Requests concerning Shop, Shop Pay, or other information independently controlled by Shopify may need to be submitted through Shopify’s privacy controls.

15. Payment Information

Payments may be processed by Shopify Payments or another payment provider available during checkout.

Hushvella generally does not directly receive or store a customer’s complete payment-card number.

Payment providers may process:

• Card information

• Billing information

• Device information

• Transaction information

• Fraud indicators

• Authentication information

Their processing is governed by their own privacy and security practices.

Do not send complete payment card information to Hushvella through ordinary customer support communications.

16. Marketing Communications

Where permitted, Hushvella may send promotional communications concerning:

• New products

• Discounts

• Store updates

• Cart reminders

• Related products

• Promotions

You may unsubscribe from promotional email by selecting the unsubscribe link in the email.

You may also contact anjrajorly@gmail.com with a request to stop marketing email.

We may continue to send non-promotional messages relating to:

• Orders

• Shipping

• Returns

• Refunds

• Accounts

• Security

• Privacy requests

• Customer support

If text-message marketing is offered, it will be subject to any separately displayed consent and opt-out terms.

17. Reviews and Public Content

Information submitted as a review, comment, image, video, question, or other public content may be visible to:

• Website visitors

• Search engines

• Review platforms

• Social media users

• Other members of the public

Do not include:

• Home addresses

• Telephone numbers

• Payment information

• Medical information

• Government identifiers

• Private information about another person

We may moderate or remove content in accordance with our Terms of Service.

Removal from Hushvella may not remove copies already indexed, shared, or stored by unrelated third parties.

18. Consumer Health and Sleep-Related Information

Hushvella is a general consumer-product retailer and is not a healthcare provider.

We do not intend to collect medical records or use customer purchases to diagnose a health condition.

However, customers may voluntarily mention information relating to:

• Sleep difficulties

• Allergies

• Breathing conditions

• Pain

• Pregnancy

• Disabilities

• Material sensitivities

• Other health concerns

Please provide only the minimum information needed for us to understand a product or customer support issue.

If information qualifies as consumer health data under applicable law, Hushvella will process it only as legally permitted, such as to:

• Respond to the customer’s request

• Address a product safety concern

• Provide requested support

• Comply with legal obligations

• Protect legal rights

Hushvella does not knowingly sell consumer health data.

We do not intend to use voluntarily provided health details to create advertising profiles or target advertisements based on a diagnosed or inferred health condition.

Hushvella does not use geofencing around healthcare facilities to identify or target individuals.

Nothing in this section means that ordinary purchase information is automatically treated as medical information. Classification depends on the nature of the information, how it is processed, and applicable law.

19. Sensitive Personal Information

Some laws define certain information as sensitive, such as:

• Account credentials

• Financial account information

• Precise geolocation

• Government identifiers

• Health information

• Biometric information

• Racial or ethnic origin

• Religious beliefs

• Sexual orientation

Hushvella does not ordinarily request most categories of sensitive personal information.

Where sensitive personal information is processed, we will use it only for legally permitted and reasonably necessary purposes, unless additional consent is required.

Where applicable, customers may have a right to limit certain uses or disclosures of sensitive personal information.

20. Children’s Privacy

Hushvella’s online store is intended for general adult shopping and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13.

We do not knowingly sell or share for targeted advertising the personal information of individuals under 16 in circumstances requiring affirmative authorization.

If you believe a child has provided personal information to Hushvella, contact:

anjrajorly@gmail.com

Use the subject line:

Child Privacy Request

We may request information reasonably necessary to identify the information and verify the requester’s parental or guardian authority.

Do not send unnecessary identification documents through unsecured email.

21. Data Security

Hushvella and its service providers use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

Safeguards may include:

• Access controls

• Authentication

• Encryption in transit

• Payment security controls

• Fraud monitoring

• Vendor controls

• Account restrictions

• Security monitoring

• Staff or contractor access limitations

No transmission, system, database, or storage method can be guaranteed to be completely secure.

Customers should:

• Use unique passwords

• Protect account credentials

• Avoid sending sensitive information through unsecured channels

• Log out of shared devices

• Contact us if unauthorized account activity is suspected

If a security incident occurs, Hushvella will investigate and provide legally required notices where applicable.

22. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by law.

Retention periods may depend on:

• Whether an account remains active

• Order and transaction history

• Return and refund periods

• Chargeback and fraud risks

• Tax and accounting obligations

• Product safety obligations

• Legal claims

• Contractual requirements

• Privacy preference records

• Applicable limitation periods

• Technical backup cycles

For example, order information may be retained longer than ordinary website browsing information because it may be needed for accounting, fraud prevention, customer service, or legal compliance.

When information is no longer reasonably required, we may:

• Delete it

• Anonymize it

• De-identify it

• Securely isolate it until deletion is technically feasible

Service providers, including Shopify, may maintain information according to their own legal obligations, platform terms, and retention procedures.

23. International Processing and Transfers

Hushvella is operated by STOREVIA LIMITED in Hong Kong and uses service providers that may operate in multiple countries.

Personal information may be transferred to, stored in, or processed in countries other than the country in which you live.

These countries may have privacy laws that differ from those in your jurisdiction.

International processing may occur because of:

• Shopify hosting and services

• Payment processing

• Fraud prevention

• Cloud services

• Fulfillment

• Shipping

• Analytics

• Customer support

• Professional services

Where applicable law requires a transfer safeguard, we or our providers may rely on:

• Adequacy decisions

• Standard contractual clauses

• Approved contractual safeguards

• Certification mechanisms

• Consent

• Another legally recognized transfer basis

No statement in this section reduces any mandatory privacy right.

24. Your Privacy Rights

Depending on where you live and applicable law, you may have some or all of the following rights.

Right to Know or Access

You may have the right to request:

• Confirmation that we process your personal information

• Categories of personal information collected

• Sources of personal information

• Purposes for collection or use

• Categories of recipients

• A copy of certain personal information

Right to Delete

You may have the right to request deletion of personal information, subject to legal exceptions.

We may retain information where necessary to:

• Complete a transaction

• Provide a requested product or service

• Detect fraud

• Maintain security

• Comply with law

• Maintain legally required records

• Exercise or defend legal claims

• Fulfill another legally permitted purpose

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive certain personal information in a portable and usable format.

Right to Opt Out

Depending on applicable law, you may have the right to opt out of:

• Sale of personal information

• Sharing for cross-context behavioral advertising

• Targeted advertising

• Certain profiling activities

Right to Limit Sensitive Information

You may have a right to limit certain uses or disclosures of sensitive personal information.

Right to Withdraw Consent

Where processing is based on consent, you may have the right to withdraw that consent.

Right to Appeal

Residents of certain states may have the right to appeal our refusal or partial denial of a privacy request.

Right to Complain

You may have the right to submit a complaint to an applicable data protection authority, privacy regulator, or attorney general.

Right to Non-Discrimination

Hushvella will not unlawfully discriminate or retaliate against you for exercising an applicable privacy right.

25. How to Submit a Privacy Request

You may submit a request using the following methods.

Email

anjrajorly@gmail.com

Recommended subject:

Privacy Request

Phone

+1 (936) 260-5549

Email is the recommended method because it creates a written record and allows us to review the request accurately.

When submitting a request, include:

• Full name

• Email address

• State or country of residence

• Type of request

• Order or account email, if relevant

• Enough information to identify the applicable records

Do not provide complete payment card details, passwords, or unnecessary government identification through ordinary email.

26. Verification of Requests

We may need to verify your identity before completing certain requests.

Verification may involve matching information you provide with information already maintained by Hushvella.

Depending on the request, we may ask you to confirm:

• Email address

• Order number

• Shipping address

• Account information

• Recent transaction information

• Other information reasonably necessary for verification

We will not request more information than reasonably necessary.

We may deny or limit a request when:

• Identity cannot reasonably be verified

• The request is fraudulent or abusive

• A legal exception applies

• We cannot identify the affected information

• Disclosure would harm another person’s rights

• The requested action would conflict with a legal obligation

Where required, we will explain the reason for denial and provide appeal instructions.

27. Authorized Agents

Where permitted, you may designate an authorized agent to submit a privacy request on your behalf.

We may require:

• Written authorization

• Proof of the agent’s authority

• Verification of your identity

• Direct confirmation from you

We may refuse an agent request when the agent cannot demonstrate valid authority.

28. Privacy Request Response Period

We will acknowledge and respond to privacy requests within the periods required by applicable law.

The response period may depend on:

• Your jurisdiction

• The type of request

• Verification requirements

• Request complexity

• Number of requests received

• Whether an extension is legally permitted

If additional time is legally permitted and reasonably necessary, we will provide any required notice.

29. U.S. State Privacy Notice

This section supplements the rest of this Privacy Policy for residents of U.S. states that provide comprehensive consumer privacy rights.

To the extent applicable, Hushvella may have collected the following categories of personal information during the preceding 12 months:

• Identifiers

• Customer record information

• Commercial information

• Internet or electronic network activity

• Approximate geolocation

• Audio, visual, or electronic information submitted by customers

• Inferences

• Account credentials or financial information treated as sensitive under applicable law

We may use those categories for the purposes described in this Privacy Policy.

We may disclose those categories to:

• Shopify

• Payment providers

• Fulfillment providers

• Shipping carriers

• Technology providers

• Security and fraud providers

• Analytics providers

• Advertising providers

• Professional advisers

• Government authorities

• Parties involved in a corporate transaction

Depending on the advertising tools enabled, disclosures of identifiers, commercial information, internet activity, approximate location, or inferences to advertising providers may be considered a sale or sharing under some state privacy laws.

Customers may submit an applicable opt-out through our Your Privacy Choices page or supported privacy signal.

Hushvella does not knowingly sell or share the personal information of individuals under 16 in circumstances requiring affirmative authorization.

30. California Privacy Notice

If the California Consumer Privacy Act, as amended, applies to Hushvella or the applicable processing, California residents may have rights to:

• Know

• Access

• Delete

• Correct

• Opt out of sale

• Opt out of sharing for cross-context behavioral advertising

• Limit specified uses of sensitive personal information

• Receive equal service and treatment

Hushvella will honor qualifying opt-out preference signals where required.

Hushvella does not currently offer a financial incentive program that requires a separate California financial incentive notice.

If such a program is introduced, we will provide any notice and consent mechanism required by law.

Nothing in this section represents that every California privacy requirement applies to every Hushvella activity. Rights and obligations depend on applicable legal coverage and exceptions.

31. European Economic Area, United Kingdom, and Similar Rights

Where applicable, STOREVIA LIMITED acts as the controller of personal information processed for Hushvella’s own business purposes.

Individuals may have rights to:

• Access personal information

• Correct inaccurate information

• Request deletion

• Restrict processing

• Object to certain processing

• Receive portable data

• Withdraw consent

• Complain to a supervisory authority

Where we rely on legitimate interests, you may have a right to object based on your particular circumstances.

Where we use personal information for direct marketing, you may object to that use.

32. Managing Communication Preferences

Promotional emails include an unsubscribe option where required.

After opting out, you may still receive communications that are necessary for:

• Order fulfillment

• Shipping

• Refunds

• Account security

• Customer service

• Policy or legal notices

Marketing opt-out requests may require a reasonable processing period.

33. Privacy Choices and Cookie Controls

Hushvella may provide one or more of the following controls:

• Cookie preference banner

• Cookie settings panel

• Your Privacy Choices page

• Do Not Sell or Share control

• Targeted advertising opt-out

• Supported GPC processing

The controls available may depend on:

• Location

• Browser

• Device

• Shopify configuration

• Technologies enabled on the store

Clearing cookies or using a different browser or device may require you to repeat a browser-based preference.

34. Third-Party Websites and Integrations

Hushvella may link to or integrate with third-party services.

Third parties may independently collect information when you:

• Select an external link

• Use a social media widget

• Use an accelerated payment service

• View embedded content

• Interact with a third-party application

Hushvella does not control independent third-party privacy practices.

Review the applicable third-party privacy notice before submitting information.

35. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

• Business operations

• Products and services

• Shopify features

• Apps and service providers

• Advertising or analytics practices

• Security procedures

• Applicable laws

• Regulatory requirements

The revised policy will be posted on this page with an updated revision date.

Where required, we will provide additional notice of a material change.

Changes generally apply prospectively unless applicable law permits or requires another approach.

36. Contact Us

For questions, complaints, or privacy requests, contact:

Hushvella

Legal Business Name: STOREVIA LIMITED

Website: hushvella.com

Email: anjrajorly@gmail.com

Phone: +1 (936) 260-5549

Recommended Email Subject: Privacy Request

Customer Support Hours:
Monday–Friday
10:00 AM–6:00 PM (GMT+8)

General customer support inquiries usually receive a response within 1–2 business days.

Privacy requests will be processed within the period required by applicable law.

Legal and Administrative Address:

STOREVIA LIMITED
Unit 809, 8/F Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

This address is not a product return address, warehouse, fulfillment center, or walk-in service location unless expressly confirmed otherwise in writing.