Legal Notice

Legal Notice

Last Updated: August 2, 2026

This Legal Notice applies to your access to and use of the Hushvella website, including any information, products, communications, services, and purchases made through https://hushvella.com.

Hushvella is operated by STOREVIA LIMITED.

By accessing, browsing, using, or purchasing through the Hushvella website, you acknowledge the notices, qualifications, and limitations described below.

This Legal Notice should be read together with our Terms of Service, Privacy Policy, Shipping and Delivery Policy, Return and Refund Policy, and any product-specific instructions or notices displayed on our website.

Nothing in this Legal Notice is intended to exclude, restrict, waive, or replace any consumer right, warranty, remedy, duty, or liability that cannot legally be excluded or limited.

1. Store and Business Information

Store Name: Hushvella

Business Type: Online Retail Store

Main Category: Sleep, Bedroom Comfort, and Relaxation Products

Website: https://hushvella.com

Customer Support Email: anjrajorly@gmail.com

Customer Support Phone: +1 (936) 260-5549

Legal Business Name: STOREVIA LIMITED

Legal and Administrative Address:

STOREVIA LIMITED
Unit 809, 8/F Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

The address above is provided for legal and administrative identification purposes.

It is not a product return address, fulfillment center, warehouse, showroom, or walk-in customer service location unless Hushvella expressly confirms otherwise in writing.

Do not send product returns to this address without prior written return authorization and specific return instructions.

2. Nature of Our Store

Hushvella is an online retail store offering products related to sleep environments, bedroom comfort, relaxation, personal comfort, organization, lighting, sound, and related lifestyle uses.

Products offered through Hushvella may include products manufactured, supplied, stored, packaged, or fulfilled by third parties.

The availability of a product on our website does not mean that it is appropriate for every person, room, environment, medical condition, or intended use.

Customers are responsible for reviewing the complete product description, dimensions, materials, warnings, intended use, care instructions, compatibility information, and other relevant information before purchasing or using a product.

3. Product Information Notice

Hushvella makes reasonable efforts to present accurate and useful product information.

Product information may include:

  • Descriptions

  • Photographs

  • Videos

  • Dimensions

  • Weight

  • Materials

  • Colors

  • Patterns

  • Specifications

  • Features

  • Compatibility details

  • Included components

  • Care instructions

  • Safety information

  • Availability

  • Estimated delivery information

Some product information may be supplied by manufacturers, distributors, suppliers, fulfillment providers, or other third parties.

Although we take reasonable steps to review product information, occasional errors, omissions, delays, or differences may occur.

We may correct inaccurate or incomplete information when identified.

Nothing in this section permits Hushvella to knowingly provide materially false or misleading product information.

4. Product Images, Colors, and Appearance

We make reasonable efforts to display products accurately.

The appearance of a product may vary because of:

  • Screen brightness and display settings

  • Device type

  • Photography lighting

  • Image editing

  • Manufacturing variations

  • Material variations

  • Pattern placement

  • Packaging updates

  • Supplier updates

  • Measurement methods

  • Product revisions

We cannot guarantee that the color or appearance displayed on a customer’s device will exactly match the physical product.

Minor differences in shade, texture, stitching, pattern placement, finish, packaging, or other non-material details do not automatically mean that the product is defective or materially different from its description.

This section does not limit rights relating to a product that is materially different from what was advertised or ordered.

5. Product Dimensions and Measurements

Measurements shown on product pages are intended to assist customers in evaluating products.

Minor measurement differences may occur because of:

  • Manual measurement

  • Manufacturing tolerances

  • Folding or compression

  • Material flexibility

  • Product shape

  • Packaging

  • Measurement technique

Customers should consider the stated dimensions, available space, intended placement, and product specifications before purchasing.

When fit, size, length, height, width, weight, or compatibility is important, customers should contact us before ordering if clarification is required.

Returns caused by a customer’s failure to review clearly displayed measurements may be treated as customer-preference returns under our Return and Refund Policy, subject to applicable law.

6. Sleep and Wellness Information

Hushvella products are sold as general consumer and lifestyle products unless the applicable product page expressly and lawfully states otherwise.

Hushvella does not represent that general sleep or relaxation products will:

  • Diagnose a sleep disorder

  • Treat insomnia

  • Treat sleep apnea

  • Treat breathing difficulties

  • Treat anxiety, depression, or another mental health condition

  • Cure or prevent a disease

  • Replace medical care

  • Guarantee uninterrupted sleep

  • Guarantee a particular amount or quality of sleep

  • Produce identical results for every person

Website content, product descriptions, customer support communications, blog content, guides, reviews, and testimonials are provided for general informational and shopping purposes.

They are not medical advice, diagnosis, treatment, or a substitute for advice from a qualified healthcare professional.

Individual experiences with comfort, firmness, softness, sound, scent, temperature, light, pressure, relaxation, and sleep quality vary.

A statement that a product may support comfort, relaxation, a bedtime routine, or a sleep-friendly environment does not guarantee a medical or therapeutic result.

7. Medical Conditions and Professional Advice

Consult a qualified healthcare professional before using a product if you:

  • Have a diagnosed sleep disorder

  • Have sleep apnea or another breathing condition

  • Have persistent sleep difficulties

  • Have chronic pain

  • Have impaired circulation

  • Have limited mobility

  • Have a neurological condition

  • Have allergies or material sensitivities

  • Are pregnant

  • Are recovering from surgery or injury

  • Take medication that affects sleep or alertness

  • Have another condition that may affect safe product use

Hushvella customer support representatives cannot diagnose a condition, prescribe treatment, determine medical suitability, or provide individualized medical advice.

Do not delay or disregard professional medical care because of information found on our website.

In a medical emergency, contact the appropriate emergency service or qualified medical provider.

8. Customer Reviews and Testimonials

Customer reviews, ratings, photographs, videos, testimonials, and other user-submitted content reflect the experiences and opinions of individual contributors.

Individual results and experiences may vary.

A customer review does not constitute:

  • A medical claim by Hushvella

  • Professional advice

  • A guarantee of performance

  • Proof that every customer will receive the same result

  • An endorsement by a healthcare professional

We do not require customer reviews to be positive.

Where a reviewer received a free product, discount, payment, commission, or other material benefit, the relationship should be disclosed where required.

We may remove reviews that are fraudulent, unrelated, abusive, unlawful, infringing, deceptive, contain sensitive personal information, or otherwise violate our Terms of Service.

We will not remove or suppress a genuine review merely because it expresses a truthful negative opinion.

9. Product Safety Notice

Customers must read and follow all product instructions, warnings, labels, assembly directions, cleaning instructions, age recommendations, and safety notices.

Use each product only for its intended purpose.

Immediately stop using a product if it appears:

  • Damaged

  • Defective

  • Unstable

  • Excessively hot

  • Contaminated

  • Torn

  • Electrically unsafe

  • Likely to cause injury

  • Inconsistent with its safety instructions

Do not continue using a product when doing so may create a risk of injury, fire, electric shock, suffocation, allergic reaction, entrapment, overheating, or property damage.

Contact Hushvella if a product arrives damaged, defective, incomplete, or unsafe.

10. Children and Infant Safety

Not all Hushvella products are intended for infants or children.

A product must not be used by or around an infant or child unless the product is expressly identified as appropriate for that age group and is used according to all instructions and warnings.

Unless a product is expressly designed, tested, and labeled for the relevant purpose, do not use pillows, cushions, sleep masks, blankets, cords, straps, small components, plastic packaging, weighted products, or similar items in an infant’s sleep environment.

Keep packaging, plastic bags, cords, batteries, small parts, fragrances, liquids, and electrical products away from infants and children where they may present a hazard.

Adult supervision may be required for certain products.

Age recommendations do not replace careful adult judgment or product-specific safety instructions.

11. Allergy and Material Sensitivity Notice

Product materials may include fabrics, foam, fibers, plastics, rubber, adhesives, metals, fragrances, dyes, coatings, wood, or other materials.

Customers with allergies, asthma, skin sensitivities, fragrance sensitivities, or other material concerns should review the product information before purchasing or using a product.

Product packaging, manufacturing, transportation, or storage may expose products to materials or environments not individually listed on a product page.

Unless expressly stated, Hushvella does not guarantee that a product is:

  • Hypoallergenic

  • Latex-free

  • Fragrance-free

  • Chemical-free

  • Allergen-free

  • Organic

  • Non-toxic

  • Antimicrobial

  • Suitable for a particular sensitivity

Any such representation applies only when it is expressly included in the applicable product description.

Stop using a product and seek appropriate professional advice if irritation, breathing difficulty, swelling, a rash, or another unexpected reaction occurs.

12. Fragrance, Aromatherapy, and Scented Products

If Hushvella offers scented, fragrance, aromatherapy, or similar products, individual reactions and scent perceptions may vary.

Such products should be used only as directed.

Do not ingest a product unless it is expressly intended and labeled for ingestion.

Keep scented liquids, oils, waxes, diffusers, and similar products away from:

  • Children

  • Pets

  • Eyes

  • Open flames

  • Heat sources

  • Sensitive surfaces

  • Areas where spills may cause injury

Customers with allergies, respiratory conditions, pets, or fragrance sensitivities should consult an appropriate professional before use where necessary.

No scented or aromatherapy product should be understood as treating a disease, sleep disorder, anxiety disorder, or other health condition unless legally authorized and expressly stated.

13. Electrical and Battery-Powered Products

Some products may use electricity, rechargeable batteries, replaceable batteries, USB connections, adapters, heating elements, lights, motors, or electronic components.

Before use, customers must verify:

  • Voltage requirements

  • Plug type

  • Adapter compatibility

  • Battery specifications

  • Charging instructions

  • Indoor or outdoor use limitations

  • Moisture restrictions

  • Ventilation requirements

  • Product condition

Do not use an electrical product with a damaged cord, plug, housing, battery, charger, or connector.

Do not expose electrical products to water, excessive moisture, heat, flames, bedding obstruction, or another condition prohibited by the instructions.

Use only compatible chargers, adapters, cables, and replacement batteries.

Hushvella is not responsible for damage resulting from unauthorized modification, incompatible power supplies, incorrect voltage, improper charging, or use contrary to product instructions, except to the extent responsibility cannot legally be excluded.

14. Heat-Producing Products

Products that generate, retain, or apply heat must be used with particular care.

Customers must follow all temperature, time, placement, supervision, cleaning, and storage instructions.

Do not use a heat-producing product:

  • While damaged or wet

  • With an incompatible power supply

  • Under conditions that block required ventilation

  • Near flammable materials

  • In a manner that folds or compresses prohibited components

  • By a person unable to detect or respond to excessive heat, unless professionally approved and properly supervised

  • Contrary to product instructions

Stop use immediately if a product overheats, emits smoke or an unusual odor, sparks, becomes damaged, or operates unexpectedly.

15. Weighted and Pressure-Based Products

If Hushvella offers weighted blankets or other pressure-based products, customers must review the product’s weight, dimensions, warnings, intended age range, and use restrictions.

Weighted or pressure-based products may not be suitable for every person.

Particular care may be necessary for:

  • Children

  • Older adults

  • Pregnant persons

  • Persons with limited mobility

  • Persons with respiratory conditions

  • Persons with circulation problems

  • Persons unable to remove the product independently

Do not use a weighted or pressure-based product in a manner that restricts breathing, movement, or the ability to remove the product.

Consult a qualified professional before use where a medical condition or safety concern exists.

16. Sound and White Noise Products

Sound machines, speakers, alarms, and similar products should be used at a safe and appropriate volume.

Do not place sound-producing products so close to a person’s ears that they may cause discomfort or hearing risk.

Sound preferences and perceived sleep benefits vary by person.

A sound or white noise product does not guarantee sleep, mask every environmental sound, or treat a medical sleep condition.

Customers remain responsible for maintaining the ability to hear necessary alarms, emergency warnings, children, dependents, and other important sounds.

17. Light-Blocking and Sleep Mask Products

Sleep masks and similar products must be adjusted and used according to the applicable instructions.

Do not use a product if it:

  • Restricts breathing

  • Applies unsafe pressure

  • Causes significant discomfort

  • Interferes with necessary medical equipment

  • Causes skin or eye irritation

  • Prevents the user from responding safely to the surrounding environment

Customers should discontinue use if irritation, pain, pressure, impaired vision after removal, or another unexpected symptom occurs.

Products that directly contact the face, eyes, skin, or hair may be subject to hygiene-related return restrictions after use or opening, as described in our Return and Refund Policy.

18. Bedding, Textile, and Compressed Products

Textile, bedding, foam, cushion, and similar products may be folded, rolled, vacuum-sealed, or compressed for shipping.

After opening, a product may require time to:

  • Expand

  • Regain its intended shape

  • Release temporary packaging odors

  • Flatten packaging creases

  • Adjust to room temperature

Temporary packaging odor, reasonable expansion time, minor creasing, and minor measurement changes caused by compression do not automatically indicate a defect.

Follow all unpacking, ventilation, washing, drying, and care instructions.

Customers should use appropriate care when opening packaging to avoid cutting or damaging the product.

Used, washed, contaminated, stained, or hygienically compromised products may not be returnable except where required by law or where a verified defect existed before use.

19. Installation, Assembly, and Placement

Some products may require assembly, mounting, attachment, adjustment, calibration, charging, or installation.

Customers must:

  • Review instructions before installation

  • Use appropriate tools

  • Verify wall, ceiling, furniture, electrical, or surface compatibility

  • Check weight and load limitations

  • Keep required hardware secure

  • Test stability before use

  • Obtain professional assistance where reasonably necessary

Hushvella is not responsible for damage or injury caused by installation that is contrary to the product instructions, use of unsuitable surfaces, incorrect tools, unauthorized modifications, or use beyond stated limits, except to the extent liability cannot legally be excluded.

20. Cleaning and Care

Products must be cleaned and maintained according to their specific care instructions.

Improper washing, drying, ironing, bleaching, chemical treatment, machine cleaning, moisture exposure, or storage may:

  • Damage the product

  • Change its size or shape

  • Reduce its useful life

  • Affect safety

  • Void an applicable manufacturer warranty

  • Make the product ineligible for return

Do not assume that a textile or removable component is machine washable unless the product instructions say so.

Damage caused after delivery by care inconsistent with clear product instructions is not considered an original product defect.

21. Product Suitability and Personal Preference

Comfort-related products involve subjective preferences.

Firmness, softness, pressure, sound, scent, brightness, warmth, texture, fit, and perceived comfort may be experienced differently by each customer.

Personal dissatisfaction with a subjective characteristic does not automatically mean that a product is defective.

Customers should review product information and return conditions before purchasing.

Eligible preference-based returns are handled under our Return and Refund Policy.

22. Pricing and Availability

Prices, discounts, promotions, product availability, shipping options, and product assortments may change.

We may correct errors relating to:

  • Prices

  • Discounts

  • Product descriptions

  • Availability

  • Specifications

  • Shipping fees

  • Delivery estimates

  • Promotions

If an obvious pricing or listing error affects an unshipped order, we may contact the customer, offer the corrected terms, or cancel the affected product and issue an appropriate refund.

We will not charge a higher corrected price without obtaining any consent required by law.

We may limit quantities or cancel an order because of product unavailability, supplier issues, payment concerns, technical errors, shipping restrictions, suspected fraud, or legal requirements.

Nothing in this section authorizes deceptive pricing or misleading availability claims.

23. Order Acceptance

An order confirmation means that we received the customer’s order request.

It does not necessarily mean that the order has been finally accepted or that inventory has been reserved.

We may review:

  • Inventory availability

  • Payment authorization

  • Billing information

  • Shipping information

  • Fraud indicators

  • Product restrictions

  • Order quantities

If an order is declined or canceled before shipment, we will issue any refund required to the original payment method.

An order is generally accepted when it enters fulfillment, is dispatched, or is otherwise expressly accepted by Hushvella.

24. Shipping and Delivery Notice

Order processing, shipping charges, delivery estimates, tracking, customs, address changes, split shipments, delayed shipments, lost packages, and other delivery matters are governed by our Shipping and Delivery Policy.

Shipping and delivery dates are estimates unless expressly identified as guaranteed.

Delivery may be affected by:

  • Carrier delays

  • Weather

  • Holidays

  • Customs processing

  • Border inspections

  • Seasonal demand

  • Incorrect addresses

  • Failed delivery attempts

  • Transportation disruptions

  • Events outside our reasonable control

If an unshipped order cannot be sent within an applicable promised or legally required period, we will provide any delay notice, cancellation option, consent request, or refund required by applicable law.

Hushvella remains responsible for its legal obligations as the seller and does not transfer all responsibility to a carrier merely because a package has been dispatched.

25. Tracking and Delivery Records

Tracking information is provided by carriers and logistics providers.

Tracking updates may be delayed, incomplete, duplicated, or temporarily unavailable.

A shipping label may be created before the package receives its first physical carrier scan.

A delivery scan is relevant evidence of delivery but does not prevent Hushvella from reviewing a legitimate report that a package was not received.

Customers reporting a delivery problem may be asked to:

  • Check the delivery location

  • Contact the carrier

  • Provide a carrier case number

  • Verify the delivery address

  • Provide a written statement

  • Supply other reasonable information

Each report will be reviewed using the available evidence and applicable law.

26. Returns, Refunds, and Order Issues

Returns, refunds, exchanges, cancellations, damaged products, defective products, incorrect products, missing items, and non-delivery claims are handled according to our Return and Refund Policy.

Customers must contact us within the applicable period and provide reasonably requested information.

Depending on the issue, requested information may include:

  • Order number

  • Proof of purchase

  • Photographs

  • Video

  • Packaging photographs

  • Shipping label

  • Product condition

  • Description of the issue

  • Carrier information

Submitting a request does not automatically guarantee a refund, replacement, exchange, or cancellation.

Nothing in this section restricts a remedy that applicable law requires Hushvella to provide.

27. Unauthorized Returns

Do not return a product without receiving written authorization and specific return instructions.

Returns may be directed to a designated warehouse, supplier facility, fulfillment center, or processing location.

The STOREVIA LIMITED legal address is not a general return address.

Unauthorized products sent to the wrong location may be refused, delayed, lost, or subject to additional costs.

Hushvella is not responsible for an unauthorized return sent contrary to clear written instructions, except where applicable law requires otherwise.

28. Third-Party Platforms and Services

Hushvella may use third-party providers to operate the website and fulfill orders, including:

  • Shopify and ecommerce technology providers

  • Payment processors

  • Fraud-prevention providers

  • Manufacturers

  • Suppliers

  • Fulfillment providers

  • Warehouses

  • Shipping carriers

  • Analytics providers

  • Advertising platforms

  • Customer support tools

  • Cloud service providers

These providers may experience interruptions, delays, errors, or security incidents outside Hushvella’s direct control.

To the fullest extent permitted by law, Hushvella is not responsible for an independent third party’s actions or failures that we did not cause or control.

However, the use of a third-party provider does not eliminate Hushvella’s obligations as the seller, data controller, business, or contracting party where applicable law assigns those obligations to Hushvella.

29. Third-Party Links

The Hushvella website may contain links to third-party websites or resources.

A link does not necessarily mean that Hushvella:

  • Owns the third-party website

  • Controls its content

  • Endorses its products

  • Guarantees its security

  • Accepts responsibility for its practices

Customers should review the terms, privacy practices, and policies of third-party websites before using them or providing personal information.

Hushvella is not responsible for independent third-party websites that it does not operate or control, except where applicable law provides otherwise.

30. Intellectual Property

Content appearing on the Hushvella website may be protected by copyright, trademark, trade dress, database, design, and other intellectual property laws.

Protected content may include:

  • Store name

  • Logos

  • Text

  • Product descriptions

  • Photographs

  • Videos

  • Graphics

  • Layout

  • Website design

  • Icons

  • Marketing materials

  • Original compilations

Unless authorized in writing or permitted by law, users may not:

  • Reproduce website content for commercial use

  • Copy substantial portions of the website

  • Modify or distribute protected materials

  • Use Hushvella branding to impersonate the store

  • Create misleading advertisements or websites

  • Remove intellectual property notices

  • Sell or license protected Hushvella content

  • Conduct unauthorized automated scraping

Product images or descriptions supplied by third parties may remain the property of their respective owners.

Nothing on the website grants a license except as expressly stated.

31. Intellectual Property Complaints

A person who believes that content on the Hushvella website infringes an intellectual property right may contact:

Email: anjrajorly@gmail.com

The complaint should include:

  • The complainant’s name and contact information

  • Identification of the protected work or right

  • Identification of the allegedly infringing material

  • The location of the material on our website

  • An explanation of ownership or authority

  • Supporting documentation

  • A good-faith statement regarding the complaint

  • A signature where appropriate

We may request additional information or temporarily restrict disputed material while reviewing a complaint.

False or misleading infringement notices may create legal liability.

32. Website Availability

We make reasonable efforts to maintain the website but do not guarantee continuous, uninterrupted, or error-free access.

Website availability may be affected by:

  • Maintenance

  • Software errors

  • Network interruptions

  • Security incidents

  • Hosting outages

  • Third-party service interruptions

  • High traffic

  • Events outside our reasonable control

We may modify, suspend, or discontinue non-essential website features.

This does not eliminate obligations relating to accepted orders, refunds, privacy rights, or other legally protected matters.

33. Website Security

Customers must not attempt to:

  • Circumvent security controls

  • Access restricted systems

  • Introduce malware

  • Interfere with website operation

  • Manipulate checkout, pricing, promotions, or reviews

  • Obtain another person’s account information

  • Scrape the website through unauthorized automated methods

  • Use the website for fraud or unlawful activity

We may restrict access, cancel affected orders, preserve records, or report unlawful conduct where reasonably necessary.

Customers are responsible for maintaining the security of their own devices, passwords, and accounts.

34. General Informational Content

Blog posts, guides, articles, checklists, frequently asked questions, and other informational materials are provided for general purposes.

Such content may not reflect:

  • Every product

  • Every customer’s circumstances

  • Current professional standards

  • A customer’s medical needs

  • A customer’s local law

  • Every safety consideration

General content should not be used as the sole basis for medical, legal, financial, or safety decisions.

Product-specific instructions and warnings should be followed over general website content where they differ.

35. No Guaranteed Results

Hushvella does not guarantee that use of the website or a product will produce:

  • Better sleep

  • Faster sleep onset

  • Longer sleep duration

  • Reduced stress

  • Reduced anxiety

  • Pain relief

  • Improved health

  • Increased productivity

  • A particular emotional response

  • Any other specific personal result

Results may depend on individual preferences, environment, health, product selection, product use, and other factors.

This section does not permit Hushvella to make false or unsubstantiated advertising claims and does not limit rights relating to a product that fails to meet an express lawful representation.

36. Warranties

Products may be subject to an express Hushvella warranty, manufacturer warranty, statutory warranty, or no separate written warranty beyond rights provided by law.

Any express warranty will be described in the applicable warranty terms or product information.

Nothing in this Legal Notice excludes:

  • An express written warranty

  • An implied warranty that cannot legally be disclaimed

  • A statutory guarantee

  • A remedy for a defective product

  • Any other non-waivable consumer right

Where applicable law does not allow a particular disclaimer or limitation, that disclaimer or limitation will not apply.

37. Limitation of Liability

Nothing in this Legal Notice excludes or limits liability for:

  • Fraud or fraudulent misrepresentation

  • Willful misconduct

  • Gross negligence where it cannot legally be limited

  • Death or personal injury where limitation is prohibited

  • A defective or unsafe product where liability cannot legally be excluded

  • Violation of a non-waivable consumer right

  • Any liability that applicable law prohibits us from limiting

Subject to the paragraph above and to the fullest extent permitted by law, Hushvella and STOREVIA LIMITED will not be liable for indirect, incidental, special, consequential, exemplary, or punitive loss arising from use of the website or products where such loss was not reasonably foreseeable or where exclusion is legally permitted.

This may include loss of data, profit, revenue, goodwill, or business opportunity.

To the fullest extent permitted by law, aggregate monetary liability relating to an individual product or order will not exceed the amount paid for the product giving rise to the claim.

The preceding limitation does not apply where prohibited by law.

Some jurisdictions do not permit certain liability exclusions or limitations. In those jurisdictions, the applicable limitation will apply only to the maximum extent legally permitted.

38. Customer Misuse and Unauthorized Modification

Hushvella is not responsible for injury, damage, malfunction, reduced performance, or loss caused solely by:

  • Use contrary to clear instructions

  • Use for an unintended purpose

  • Unauthorized modification

  • Incorrect assembly

  • Incorrect installation

  • Failure to maintain the product

  • Incompatible accessories

  • Incorrect voltage

  • Improper cleaning

  • Continued use after visible damage

  • Use beyond stated weight, time, temperature, or other limits

This section applies only to the extent permitted by law.

It does not eliminate responsibility for an original defect, inadequate legally required warning, misleading representation, or another matter for which Hushvella is legally responsible.

39. Events Outside Reasonable Control

Hushvella is not responsible for delay or failure caused solely by events outside our reasonable control, including:

  • Natural disasters

  • Severe weather

  • War

  • Civil unrest

  • Government action

  • Public-health emergencies

  • Customs action

  • Carrier disruption

  • Labor disputes

  • Widespread utility failure

  • Infrastructure failure

  • Cyberattacks

We will take reasonable steps to reduce the effect of such events.

This section does not excuse refunds, cancellation options, consumer remedies, or other obligations that cannot legally be excluded.

40. Relationship With Other Policies

This Legal Notice supplements our other policies.

Orders and website use are also governed by:

  • Terms of Service

  • Privacy Policy

  • Shipping and Delivery Policy

  • Return and Refund Policy

  • Your Privacy Choices page

  • Product-specific instructions and disclosures

If this Legal Notice conflicts with a non-waivable legal right, applicable law will control.

If this Legal Notice conflicts with a more specific product disclosure clearly presented before purchase, the specific disclosure will generally control for that product to the extent permitted by law.

41. No Waiver of Consumer Rights

Nothing in this Legal Notice is intended to:

  • Waive mandatory consumer protection law

  • Remove a legally required product warranty

  • Eliminate responsibility for deceptive conduct

  • Prevent a legitimate payment dispute

  • Prevent a customer from contacting a regulator

  • Restrict an honest product review

  • Eliminate a lawful product liability claim

  • Avoid a legally required refund or remedy

Any provision that is invalid or unenforceable will be limited only to the extent necessary, while the remaining provisions continue to apply where legally possible.

42. Updates to This Legal Notice

We may update this Legal Notice to reflect changes in:

  • Products

  • Business operations

  • Website features

  • Safety information

  • Service providers

  • Legal requirements

  • Store policies

The updated version will be posted on this page with a revised “Last Updated” date.

Changes will generally apply prospectively.

The version available when an order was placed will generally apply to that order, unless a change is required by law or is more favorable to the customer.

Continued use of the website after an update means that the updated notice applies to future website use to the extent permitted by law.

43. Contact Information

For questions about this Legal Notice, contact:

Store Name: Hushvella

Website: https://hushvella.com

Email: anjrajorly@gmail.com

Phone: +1 (936) 260-5549

Customer Support Hours:
Monday–Friday
10:00 AM–6:00 PM (GMT+8)

Most general inquiries receive a response within 1–2 business days.

Legal Business Name: STOREVIA LIMITED

Legal and Administrative Address:

STOREVIA LIMITED
Unit 809, 8/F Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

This address is not a product return address, fulfillment facility, warehouse, or walk-in customer service location unless Hushvella expressly confirms otherwise in writing.